pv66 Privacy Policy

pv66 is an online gaming and sports betting platform accessible at pv66.io, offering casino games, live dealer tables, sports betting markets, crash games, and fishing games to eligible players located in Bangladesh. For the purposes of this Privacy Policy, pv66 acts as the data controller in respect of the personal data collected from players through the pv66 platform.

As data controller, pv66 determines the purposes and means by which personal data is processed. If you have any questions regarding our identity or our data processing activities, please contact us at the details provided in Section 14 of this Policy.

pv66 collects personal data in the following categories. The specific data points collected from any individual player may vary depending on their level of account verification and the services they use.

pv66 does not collect or process any special-category personal data such as biometric data, health data, racial or ethnic origin, political opinions, or religious beliefs.

pv66 collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated technical collection: Data gathered automatically when you access the pv66 platform, including IP address, device identifiers, session data, and browser characteristics, collected via server logs and cookies.
• Payment providers: Transaction confirmation data, including masked wallet or card numbers and transaction reference IDs, received from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard when you initiate a deposit or withdrawal.
• Identity verification partners: Results of document authenticity checks and identity verification outcomes returned by our third-party KYC service providers, where applicable.
• Fraud prevention services: Risk scores and flagged indicators received from third-party fraud detection platforms that pv66 uses to protect the integrity of the platform.

pv66 uses the personal data we collect for the following specific purposes:

1. Account Management: To create, maintain, and administer your pv66 account, verify your identity, and manage your preferences and settings.
2. Service Delivery: To provide access to casino games, sports betting markets, and all other gaming services offered through the pv66 platform.
3. Payment Processing: To process deposits from and withdrawals to your bKash, Nagad, Rocket, or bank account, verify payment method ownership, and maintain accurate financial records.
4. Legal and Regulatory Compliance: To comply with applicable anti-money-laundering (AML) obligations, age verification requirements, and any other legal obligations to which pv66 is subject.
5. Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, multi-accounting, and other forms of platform abuse.
6. Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling and to enforce self-exclusion, deposit limits, and session time limits requested by players or required by our responsible gaming policy.
7. Customer Support: To respond to your enquiries, resolve disputes, and deliver assistance through live chat and email.
8. Communications: To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, account security alerts) and, where you have provided consent, promotional communications about pv66 offers.
9. Platform Improvement: To analyse aggregated usage data to improve the performance, reliability, and user experience of the pv66 platform.
10. Legal Claims: To establish, exercise, or defend legal claims in any jurisdiction where such actions may arise.

pv66 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between pv66 and you as a registered player, including providing access to games, processing payments, and administering your account.
• Legal obligation: Processing is required to comply with legal obligations applicable to pv66, including anti-money-laundering regulations, age verification requirements, and financial record-keeping obligations.
• Legitimate interests: Processing is carried out in pursuit of pv66's legitimate interests in preventing fraud, maintaining platform security, improving our services, and protecting the rights of other players — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where pv66 seeks your consent prior to processing (for example, before sending promotional communications), processing is carried out on the basis of that consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

pv66 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:

6.1 Payment Service Providers

We share the minimum necessary payment and identity data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.

6.2 Identity Verification Partners

Where required for KYC compliance, we share identity document data with third-party verification service providers who assess document authenticity and validate your identity against authoritative data sources. These partners are contractually bound to use your data solely for the purpose of the verification service.

6.3 Fraud Prevention and Security

We share technical and usage data with fraud detection platforms to protect the pv66 platform and its players against fraudulent activity, multi-accounting, and money-laundering. These platforms process data on our behalf under strict data processing agreements.

6.4 Game Software Providers

Certain technical session data (e.g., player session tokens, game round identifiers) is shared with game software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi solely to deliver the game experience. These providers do not receive your name, contact details, or financial information.

6.5 Legal and Regulatory Disclosure

pv66 may disclose personal data to law enforcement authorities, regulatory bodies, or courts of competent jurisdiction where required by law, where necessary to protect the safety of players or third parties, or where required to defend legal claims involving pv66.

pv66 uses cookies and similar technologies (such as local storage and session tokens) on the pv66 platform. Cookies are small text files stored on your device that help us deliver a better, more secure gaming experience.

pv66 does not use third-party advertising or retargeting cookies. You may manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from accessing certain features of the pv66 platform, including the ability to log in to your account.

pv66 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by law. The following retention periods apply as a general guide:

• Active account data: Retained for the duration of the account relationship and for a period of five (5) years following voluntary account closure or termination by pv66, in line with standard anti-money-laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Identity verification documents: Retained for five (5) years following the end of the account relationship, after which they are securely deleted.
• Support communications: Retained for three (3) years from the date of the communication, or longer if the communication relates to an open or pending dispute.
• Technical/usage logs: Retained for twelve (12) months, after which they are anonymised or deleted.
• Marketing consent records: Retained for the duration of the consent plus three (3) years thereafter as evidence of consent, unless you withdraw consent earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to any individual.

pv66 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the pv66 platform.
• Encrypted storage of sensitive data fields, including identity document data and masked payment credentials, in our databases.
• Access controls limiting access to personal data to authorised pv66 personnel and contractors who require that data to perform their role, on a strictly need-to-know basis.
• Two-factor authentication (2FA) for internal systems accessing player data, and optional 2FA for player accounts.
• Regular security audits and penetration testing of the pv66 platform infrastructure conducted by independent security specialists.
• Incident response procedures to detect, contain, and notify affected players of any personal data breach in a timely manner.

While pv66 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying pv66 immediately if you suspect any unauthorised access to your account.

As a pv66 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] or via live chat, clearly identifying yourself and the right you wish to exercise. We will respond to all valid requests within thirty (30) days.

1. Right of Access: You have the right to request a copy of the personal data pv66 holds about you, together with information on how it is used and who it is shared with.
2. Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data we hold about you without undue delay.
3. Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where processing is unlawful. This right is subject to our legal obligation to retain certain records as described in Section 8.
4. Right to Restrict Processing: You have the right to request that pv66 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
5. Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format.
6. Right to Object: You have the right to object to processing carried out on the basis of legitimate interests. pv66 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
7. Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

The pv66 platform is strictly for adults aged 21 years and above. pv66 does not knowingly collect personal data from any individual under the age of 21. Age verification is conducted at the point of registration, and additional documentary verification may be requested at the time of first withdrawal or at pv66's discretion.

If pv66 discovers that personal data has been collected from a person under the age of 21, the relevant account will be immediately closed, all associated balances will be forfeited in accordance with our Terms and Conditions, and the data will be deleted as promptly as legally permissible.

If you believe that a minor has registered an account on pv66, please notify us immediately at [email protected] so that we can take appropriate action.

The pv66 platform may contain references to third-party service providers, including payment partners such as bKash and Nagad. pv66 is not responsible for the privacy practices of any third-party website or service. We encourage you to review the privacy policies of any third-party services you use in connection with your pv66 account, particularly those of your payment provider.

pv66 does not embed third-party advertising networks, social media tracking pixels, or affiliate tracking scripts on its platform pages. Your browsing activity on pv66 is not shared with social media platforms for advertising purposes.

pv66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. Where changes are material — such as a change in the categories of data we collect or a new purpose for processing — we will provide advance notice by posting a prominent notice on the pv66 platform homepage or by sending a notification to the email address associated with your account.

The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the pv66 platform after that date constitutes your acknowledgement of the updated Policy. The effective date at the top of this document indicates when the current version was last reviewed and updated.

We encourage you to review this Privacy Policy periodically to stay informed about how pv66 protects your personal data. The most current version of this Policy is always accessible at pv66.io/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data pv66 holds about you, please contact our support team through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, directly on the pv66 platform
• Response Time: 2–5 minutes average for live chat; within 24 hours for email
• Support Languages: English and Bengali

For data access, rectification, erasure, or portability requests, please include your registered account username and a brief description of your request so we can process it as efficiently as possible.

For responsible gaming concerns, please also refer to our Responsible Gaming page, which provides detailed guidance on self-exclusion, deposit limits, and support resources for players in Bangladesh.